Privacy Policy

Privacy and Cookies Policy

Effective Date: 11.08.25

Invicon Solutions Ltd trading as TaxRebateAdvice.co.uk

1. Introduction

Invicon Solutions Ltd (“we”, “us”, or “our”), trading as TaxRebateAdvice.co.uk, is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect your information when you engage with our services or use our website.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

2. Who We Are

Invicon Solutions Ltd
Trading as: TaxRebateAdvice.co.uk
Company number: 16203574
Registered office: Suite 3,2nd Floor Didsbury House, Wilmslow Road, Didsbury, Manchester, M20 2DW
Email: admin@taxrebateadvice.co.uk
We are registered with the Information Commissioner’s Office (ICO) as a data controller.

3. What Personal Data We Collect

We may collect and process the following personal data when you use our services or website:

• Full name
• Email address
• Telephone number
• Postal address
• National Insurance number
• Employer details
• Financial or income information
• Tax-related documentation and history
• Communications between you and us

We only collect data necessary for assessing and processing your tax rebate and providing our services.

4. How We Collect Your Data

We collect data when:

• You complete an enquiry or contact form on our website
• You call or email us directly
• You engage our services via phone, email or post
• You consent to marketing communications
• You interact with our website (including cookies – see section 9)

5. How We Use Your Data

We process your personal data for the following purposes:

• To assess your eligibility for a tax rebate
• To provide and manage our tax rebate services
• To submit rebate claims to HMRC on your behalf (with your consent)
• To communicate with you about your claim
• To comply with legal obligations
• To send you service updates, regulatory changes, or promotional offers (if opted-in)
  We will never sell or share your data with third parties for marketing purposes.

6. Legal Basis for Processing
Our legal bases under UK GDPR include:

• Consent – where you have given clear consent for us to process your data.
• Contract – where processing is necessary for the performance of a contract.
• Legal obligation – where we are required to comply with the law.
• Legitimate interests – where processing is necessary for our legitimate business interests, such as improving services or responding to enquiries.

7. Who We Share Your Data With

We may share your data with:

• HMRC, with your authorisation, for the purpose of submitting your tax rebate claim.
• Professional advisers or service providers who assist us in delivering our services (e.g. accountants, IT systems providers), under strict confidentiality terms.
• Regulatory bodies or legal authorities where required by law.
  All third parties must comply with strict data protection obligations.

8. How Long We Keep Your Data

We retain your personal data for as long as necessary to:

• Provide our services
• Comply with legal and regulatory requirements
• Resolve disputes or enforce agreements
• Typically, this means retaining data for up to six years after your last interaction with us, in line with HMRC record-keeping obligations.

9. Your Data Protection Rights

You have the following rights under UK GDPR:

• Access – Request a copy of the personal data we hold about you.
• Rectification – Request correction of inaccurate or incomplete data.
• Erasure – Request deletion of your data (the ‘right to be forgotten’).
• Restriction – Request that we restrict processing of your data.
• Objection – Object to processing based on our legitimate interests.
• Data portability – Request transfer of your data to another service provider.
• Withdraw consent – Withdraw consent at any time, where applicable.
• Complain to the ICO – www.ico.org.uk or call 0303 123 1113
  
  

10. Data Security

We take data security seriously and implement appropriate technical and organisational measures to safeguard your personal data, including:

• Website encryption (HTTPS)
• Secure data storage and firewalls
• Access controls and staff confidentiality trainin
• Regular review of our systems and security protocols

11. Cookies Policy

Our website uses cookies to enhance user experience and monitor site performance. Cookies are small files stored on your device.
We use the following types of cookies:
• Essential cookies – Required for website functionality.
• Analytics cookies – To measure website usage (e.g. Google Analytics).
• Marketing cookies – To tailor advertising (only if consented).
You can manage your cookie preferences via your browser settings. Blocking cookies may affect some website features.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. Please review their privacy policies before submitting data.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The latest version will always be available on our website.

14. Contact Us

If you have any questions about this Privacy or Cookies Policy, or wish to exercise your rights, contact:
Data Protection Officer
Invicon Solutions Ltd
Email: admin@taxrebateadvice.co.uk